Meet Our Leadership Team

At Chick-fil-A Palm Coast & Seminole Woods, our leaders are here to serve you — our team. They’re dedicated to helping you grow, supporting you through challenges, and celebrating your wins along the way.

We believe great leaders don’t just give direction; they build relationships, coach with care, and set the example for what it means to serve with excellence.

Get to know the leaders who are committed to making this a place where you feel encouraged, equipped, and valued every day.

“Nearly every moment of every day we have the opportunity to give something to someone else.”

~ S. Truett Cathy

Executive Leadership Team

Elizabeth

Executive Director

Shared Leadership Team

Ana

Director of Culture

Maria

Director of Talent and Development

Chris

Director of Hospitality

Patrick

Director of Facilities

Lexy

Director of Marketing

Katrina

Human Resources Specialist

Inna

Catering Coordinator

Diosamara

Catering Assistant

Palm Coast Leadership Team

Francine

Director of Operations

Emmanuel

Back of House Director

AIDEN

Manager

Alex

Manager

Tom

Manager

Rachel

Sr Team Leader

CASE

Team Leader

MARY

Team Leader

JACOB

Team Leader

Steven

Team Leader

Eddie

Team Leader

CARMEN

Team Leader

Seminole Woods Leadership Team

tyler

Front of House Director

roger

Back of House Director

Katie

Back of House Director

sophia

Assistant Front of House Director

cadence

Team Leader

mariah

Team Leader

Kaiya

Team Leader

Devin

Team Leader

zane

Team Leader

charles

Team Leader

lydia

Team Leader

Certified Trainer Team

To empower team members to create an oasis that engages our guests through consistent training and the pursuit of mastery.

Maria

Mary

Marc

Kaiya

Karissa

Henry

CJ

Jacob

Emily

Katie

Ashton

Aiden

Delivery Team

To extend the oasis experience beyond the restaurant by bringing joy, accuracy, and excellence to every doorstep.

Tom

Louis

Hayden

Adam

Trevor

Robert

Jen

Brian

Drive Thru Team

To provide the fastest, friendliest, and most accurate drive-thru experience in the community.

Elizabeth

Francine

Kameron

Caleb

Domenic

Vaughn

Collin

Nathan

Logan

Devin

Gregory

Caden

Cares About Me Team

To make our restaurant an oasis not only for guests but also for the team members who serve them.

Ana

Inna

Francine

Tyler

Tom

Addison

Jen

Laura

Roger

Steven

Yaddeliz

Riley

Food Safety Team

To create a foundation of trust by championing food safety in every step, every process, every shift.

Tim

Patrick

Elizabeth

Roger

Sophia

Emmanuel

Hospitality Team

To create emotional connections that turn transactions into meaningful guest experiences.

Chris

Tyler

Vaughn

Riley

Aiden

Karissa

Kameron

Accountability Team

To uphold a culture of consistency, integrity, personal ownership, and growth that strengthens our oasis.

Glen

Elizabeth

Tim

Maria

What qualifies me for the employee discount?

To use your employee discount, you must:

- Be out of training

- Clock in on time

- Be clocked out for your break

- Not be on the no-discount list

Where do I order more uniforms?

Uniforms can be ordered using the QR codes posted on the Community Board near the walk-in cooler.

What apps do I need to download?

HotSchedules: For scheduling and team messages

VSBL: For daily checklists and internal communication

Pathway: For training and onboarding resources

How do I call out for a shift?

- Call the store at (386) 864-0508 to notify a leader

- Release your shift in HotSchedules and find coverage

- Make sure the team member covering accepts the shift

- Notify a shift leader once coverage is confirmed

- You are still accountable for the shift until approved by leadership

- Only valid reasons are accepted for call-outs

How do I request time off?

All time off must be requested in HotSchedules at least two weeks in advance.

What do I need to complete training?

- Finish your full training plan (minimum 40 hours)

- Receive a performance review

- Pass a skills and knowledge assessment

- Demonstrate alignment with CFA Palm Coast’s culture and values

What are the nail guidelines?

- Fingernails must not extend beyond your fingertips when viewed from the palm side

- False nails and nail gems are not permitted

- Nail polish is allowed, but food service gloves must be worn when handling food

Why am I not getting scheduled hours?

Scheduling depends on both your availability and performance. Speak with a leader or scheduler for feedback.

Why do I need my training log every shift?

At Chick-fil-A Palm Coast, we build strong habits from the start. You are expected to bring your training log to every shift during training. You may be sent home without it. All completed logs must be turned in.

What is my Pathway login?

Your login is the same username assigned to you during orientation. If you do not remember your username, please speak with a director. If you forgot your password, click “Forgot My Password” on the login screen to reset it.

How do I update my personal information?

If your phone number, address, email, or emergency contact changes, update it using the QR code posted on the Community Board by the walk-in freezer.

Want to see who brings our OASIS Mindset to life?

Meet Our Leadership Team →